Terms of Service
Last updated: June 2, 2026
1 What Rosie is
Rosie is a friendly assistant that lives on your computer and answers your tech questions in plain, everyday language. Rosie is powered by artificial intelligence (AI) — meaning a computer program writes the answers, not a live person.
Rosie is here to help and explain things gently, but Rosie is not a replacement for a professional when something serious is going on with your money, your health, or your security.
2 Your free trial
Everyone gets to ask Rosie 3 questions for free, no payment needed. This lets you try Rosie out and see if she's a good fit before deciding anything. After your free questions are used up, you'll be invited to subscribe to keep chatting.
3 Subscription & billing
Rosie costs $7.99 per month. When you subscribe, here's what you should know:
- Payments are handled securely through Stripe, a trusted payment company. We never see or store your full card number.
- Your subscription renews automatically each month so you don't have to think about it.
- You'll be charged on the same date each month until you decide to cancel.
- Prices may change in the future, but we'll always let you know before any change affects you.
4 Canceling is easy
You can cancel anytime, right inside the Rosie app — there are no contracts and no cancellation fees. When you cancel, your subscription ends immediately and you won't be charged again. Please note that your access to Rosie stops at the moment you cancel rather than continuing to the end of the month.
Because Rosie is a digital service you can use right away, we generally don't offer refunds for time already passed. If something went wrong, though, please email us — we're reasonable people and we want you to be happy.
5 Using Rosie kindly
When you use Rosie, you agree to a few common-sense things:
- Use Rosie for your own personal help, not to break the law or harm others.
- Don't try to copy, resell, or take apart the Rosie software.
- Don't use Rosie to send spam, abuse, or anything illegal.
- Keep your account for yourself — please don't share it widely.
Please remember: Rosie does her best, but AI can sometimes get things wrong or misunderstand. Always double-check before doing anything important — especially anything involving your bank, passwords, personal information, or money. When in doubt, ask a trusted family member or a professional before acting.
6 Your privacy
We take your privacy seriously and only collect what we need to make Rosie work. The details of what we collect and how we protect it are explained in our Privacy Policy. By using Rosie, you're also agreeing to that policy.
7 When Rosie isn't available
We work hard to keep Rosie running smoothly, but sometimes the service may be down for maintenance, updates, or reasons outside our control. We can't promise Rosie will be available every single moment, and we're not responsible for occasional interruptions.
8 Our responsibility
Rosie is provided "as is." While we genuinely care about helping you, we can't be held legally responsible for any losses, damages, or decisions that result from using Rosie or relying on her answers. To the fullest extent the law allows, our total responsibility to you is limited to the amount you paid us in the past month.
9 Changes to these terms
Sometimes we may need to update these terms — for example, if we add new features. When we make an important change, we'll let you know. Continuing to use Rosie after a change means you accept the updated terms.
10 Getting in touch
Have a question about any of this? We're happy to hear from you. Email us anytime at hello@meetrosie.app and a real person will reply.